Professional services
Support across the whole software journey.
Buying software is the easy part. HexAvid helps with everything around it — from understanding your processes to supporting your team long after go-live.
Our services
What We Offer
From the first conversation about your processes to support long after go-live, here is how HexAvid helps at every stage.
Business process analysis and workflow design
We map how work actually moves through your organisation, so the system is designed around real processes rather than assumptions.
- 01
Business process analysis and workflow design
We map how work actually moves through your organisation, so the system is designed around real processes rather than assumptions.
- 02
Technology consultation and solution selection
We compare suitable platforms against your requirements, budget and growth plans, and explain the trade-offs plainly.
- 03
Software implementation and configuration
We set up the system around your agreed workflows — chart of accounts, items, users, approvals and reports.
- 04
Customisation and systems integration
Where standard features fall short, we adapt forms, reports and workflows, and connect compatible systems.
- 05
Data migration
We help clean, map and move your existing records so you start the new system with information you can trust.
- 06
Role-based user training and change management
Each team learns the workflows they actually use, which makes adoption easier and reduces workarounds.
- 07
Ongoing technical support and maintenance
After go-live, we stay available for questions, fixes, updates and adjustments as your business changes.
- 08
Business advisory and risk-management support
Where relevant, our financial and business expertise helps you strengthen controls and reporting around the system.
Already have software that isn't working for you?
We can review how it's set up and help your team get more from it.